Debbie

[99]

The ISP has messed up the transfer from myself to Debbie, so she is not currently online. Have sorted as much as I can, and hopefully Debbie can do her bit. Hopefully she will be back on soon.
Just thought I would let you all know in case you wonder where she has got to

[99]

she's back

[Debbie]

Oh GOD I was on my mobile for AGES to Virgin - could not understand the woman so phoned back, got in another queue, explained again, got transferred to techie, could not get through, eventually got through at 25p a min, was on there for 15 mins, luckily because the fault was theirs they will reimburse the call charges - eventually - but finally got back online this evening!

[99]

they should not only pay you back for the call be pay you extra if it's there fault. standby for tomorrow

[Debbie]

they should not only pay you back for the call be pay you extra if it's there fault. standby for tomorrow

eer *worried* what ought to happen tomorrow?

Waddaya mean - pay me extra?

[PaigntonPearl]

Glad you didn't get knocked off for long Deb.  What a pain these ISP people are!

[Gerry]

I had an ISP in the 90’s, which was a ‘Direct Debit’, and when I finished with them, they were still taking my payment out.  After several phone calls at my expense, I finally got reimbursed.  I don't like 'Direct Debit' the banks are unable to stop it because it's an agreement between me/you and the Company (stupid I call it) When I objected to the bank, they told me that the only way I could stop it (without the offending Company's permission) was to close the account and open another one.  I think that if I had to do that, I would be opening an account with a different bank.  Are other countries the same with 'Direct Debit'? 

  Gerry

[99]

in this country you can cancel it. I have done a couple of times.

[Gerry]

in this country you can cancel it. I have done a couple of times.

Makes sense to me